Shipping Policy

Last Updated: August 2026

At Stockport Pallet Warehouse, we aim to provide fast, reliable, and secure delivery services for all wholesale orders across the United Kingdom. Whether you’re purchasing a single pallet, bulk wholesale stock, or a full wagon load, our logistics team works to ensure your order reaches you safely and efficiently.

Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed once full payment has been received and your order has been confirmed.

  • Orders are typically processed within 1–2 business days.
  • Orders placed before 9:00 AM may qualify for same-day dispatch where possible.
  • Orders received on weekends or public holidays will be processed on the next working day.
  • Large commercial orders may require additional processing time depending on stock availability and transport arrangements.

Delivery Areas

We provide nationwide pallet delivery throughout the United Kingdom, including:

  • England
  • Scotland
  • Wales
  • Northern Ireland

Our experienced freight partners handle pallet deliveries with care to ensure your wholesale stock arrives securely.

Delivery availability for remote areas may vary depending on the courier or freight provider.

Delivery Options

Depending on the size and nature of your purchase, we offer several delivery methods.

Standard Courier Delivery

Suitable for smaller wholesale items, accessories, and selected job lots.

Pallet Delivery

Most pallet orders are delivered via trusted UK pallet distribution networks.

Bulk Freight Delivery

Full wagon loads and commercial wholesale orders are delivered using dedicated freight and logistics services.

The most suitable shipping method will be selected based on your order size and delivery location.

Estimated Delivery Times

While delivery times may vary depending on location and order size, estimated delivery periods are:

Destination Estimated Delivery
UK Mainland 2–5 Business Days
Remote UK Locations 3–7 Business Days
Large Freight Orders Delivery arranged directly with customer

Please note that these delivery estimates are not guaranteed and may occasionally be affected by weather conditions, courier delays, traffic, or other unforeseen circumstances.

Delivery Charges

Delivery costs are calculated based on several factors, including:

  • Delivery postcode
  • Order size
  • Number of pallets
  • Weight
  • Freight requirements

Shipping costs are displayed during checkout or confirmed by our sales team before dispatch.

Some large commercial orders may qualify for discounted delivery rates.

Warehouse Collection

Customers who prefer to collect their purchases may do so directly from our warehouse.

Collection Address

Alcatraz Building
Hallam Mill
Hallam Street
Stockport
SK2 6PT

Collection Hours

Monday to Friday
10:00 AM – 3:00 PM

Please note that website orders are processed as delivery orders. Customers wishing to collect should arrange collection in advance and pay upon collection where applicable.

Delivery Inspections

We recommend inspecting your delivery immediately upon arrival.

If you notice:

  • Visible pallet damage
  • Missing items
  • Incorrect delivery
  • Damaged packaging

Please:

  • Note the issue on the courier’s delivery documentation.
  • Take photographs before unpacking.
  • Contact our customer support team as soon as possible.

Reporting delivery issues promptly helps us investigate with the carrier.

Wholesale & Returns Stock

Many of the products we supply consist of:

  • Customer returns
  • Clearance stock
  • Liquidation merchandise
  • Overstock inventory

Products may be sold as:

  • Untested
  • Unchecked
  • Mixed condition
  • Sold as seen

Due to the nature of wholesale liquidation stock, cosmetic wear, missing accessories, damaged packaging, or non-working items may be present depending on the product grade. Grade 2 clearance stock and Grade 3 returns stock are sold with these conditions disclosed, and returns are generally not accepted.

Delivery Delays

While we always strive to deliver within our estimated timeframes, delays may occur due to:

  • Severe weather
  • Road closures
  • Courier network disruptions
  • Peak seasonal demand
  • Industrial action
  • Vehicle breakdowns

Should significant delays occur, we will keep customers informed whenever possible.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

Incorrect addresses or failed delivery attempts may result in:

  • Additional delivery charges
  • Storage fees
  • Delayed delivery

Please check your delivery details carefully before completing your purchase.

Large Commercial Orders

For:

  • Full wagon loads
  • Container quantities
  • Bulk wholesale orders
  • Commercial deliveries

Our sales team will contact you to arrange a suitable delivery date, unloading requirements, and any special transport arrangements required.

Contact Us

If you have any questions regarding shipping or delivery, our team is happy to help.

Stockport Pallet Warehouse

Telephone: 07555 199 613

Warehouse:
Alcatraz Building
Hallam Mill
Hallam Street
Stockport SK2 6PT

Opening Hours:
Monday–Friday
10:00 AM – 3:00 PM

Our Commitment

At Stockport Pallet Warehouse, we understand that reliable delivery is essential for resellers and wholesale businesses. That’s why we work with trusted logistics partners to provide secure nationwide shipping, competitive freight rates, and efficient order fulfilment. Whether you’re purchasing a single pallet or multiple wagon loads, we’re committed to delivering your wholesale stock quickly, safely, and professionally.